A quality analysis of Facebook Messenger's most popular chatbots

Publication Details
Title A quality analysis of Facebook Messenger's most popular chatbots
Authors Juanan Pereira, Oscar Díaz
Author Count 2
Type Conference Paper
Publication Date Apr 2018
Year 2018
Where Published SAC 2018 2018
Quartile N/A
DOI 10.1145/3167132.3167362
ResearchGate URL https://www.researchgate.net/publication/324562033_A_quality_analysis_of_Facebook_Messenger's_most_popular_chatbots
JCR Indexed No
Abstract

This work introduces a set of quality attributes for chatbots. The selection is grounded on scholarly but also reputed blog references from 2016 and 2017. In addition, attributes should be amenable to be extracted (semi) automatically. On these premises, we consider four attributes: "support of a minimal set of common commands", "foresee language v...